All orders are processed in 3 to 5 business days. The post office does not ship on weekends, so if an order is placed on a Tuesday, it might be shipped on the next Tuesday at the latest, unless the announcement header on the website says otherwise (ex : vacations).
Untracked standard: 5 to 14 days ( up to 6 weeks for BC)
Tracking Upgrade - 2 to 7 business days
Untracked standard: 7 to 14 business days
Tracking Upgrade -5 to 7 business days
Untracked standard : 2 to 6 weeks
Tracking upgrade : 5 to 10 business days
The shop is set in Canadian dollars, but you can customize your currency depending on your region.
Customs and import taxes
Returns and cancellation
To ensure the longest life possible for your jewelry, keep away from water and chemicals ( cleaning products, etc), do not wear while working out and keep away from humidity the most possible. If a patina forms on top of the metal, you can rub it gently with a cloth as soon as it appears. If it stained the metal, you can try to rub toothpaste on it and gently swipe it after with a humid cloth.
Damaged or lost packages
If a package arrives broken or damaged, we will send you a new one! For lost packages, we will replace it if the shipping was tracked. For untracked shipping, we can't insure the package since we can't follow it, it's a cheaper choice but it's a little bit more risky. We love to offer it, because we know you love saving money on shipping! It rarely get lost, but we prefer saying it!
We can't be responsible for errors in shipping addresses, please double check the information before checking out to ensure everything is correct. If a package is returned to us because of an error, resending the package will have to be covered by the client. We do not have any control on the post once it's out, unless you notice us early enough and we can make the changes. Thanks for understanding!Wholesale
We offer wholesale pricing, please contact us at firstname.lastname@example.org for more details.
Wedding favors and bridesmaid
We love adapting our products for celebrations! We did many bridal party jewelry sets. We can fit your color scheme and style, and we can even make you statement piece for the bride! We offer deals on larger orders, don't hesitate to ask!
We do offer custom orders from simple casual pieces to statement jewelry for special occasions! You can visit our Portfolio section to have a look at what we can create for you, and to get inspired! All custom orders must be purchased before the creation process begins. Simply send us an email and we can start the process!